Wednesday, August 29, 2012

Health Worth Sharing

Good morning, NectrHeadz,

We love getting to be part of what you guys are doing out there in  the Rainforest!  It was so much fun seeing the Durleys, Gary, George, Rusty and the other great folks in Seaside last night. 

And then this morning, bright and early, had a call from a guy Mike had sent some product to.  He called to say his samples came yesterday, he took a Calm last night, and couldn't believe how awesome it worked.  He had a ton of questions about the biz, the comp plan, and the Rize and Core.   All because of what one bottle of Calm did!

We can't stress enough the importance of getting samples into the hands of people and letting it work it's magic.

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Mike says that Terra bio Tech is a sample-driven company.  Nothing can verify that any more than Mike's two brothers and you've read about their experience in prior posts.

Just yesterday another of Pete's friends called.  He just wanted some Core because of what Pete had told him it was doing for him --  and thought it was nice that he could call Mike for information on how to order.  That happens at least a couple of times a week from Mike's two brothers -- and it adds up!

More and more bulk orders are being fulfilled.  Last night, in just that new young group, one rep had ordered a big bulk order and his new rep was placing a bulk order.  And she just signed up last week! 

DON'T FORGET FREE SHIPPING ON BULK ORDERS THIS WEEK.  (See flyer below.)

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HOUSEKEEPING NOTE:   Be sure to send in TROUBLE TICKETS for any questions, problems or glitches that you have.

THIS IS VERY IMPORTANT at this stage of our growth.  Yes, you can call in and speak with Bethany or Jamie, BUT what we want to happen is for the SYSTEM itself to be thoroughly tested, screened and streamlined.  (That's what a soft launch is for.)  That is best accomplished through the Trouble Ticket system in your Back Office.  When you fill out a ticket it then goes to the appropriate department where it is researched, the problem found, corrected system-wide, and a response sent to you.  In that way the system is constantly being self-corrected so that by the time of the hard launch next April (when your masses of people start coming in)  everything runs smoothly with no problems. (In our dreams,right?  It will still be the real world next April so we know there'll always be small things; but developing a Trouble Ticket system that works means a lean, efficient company worldwide.

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To find the Trouble Ticket, just log in to your Back Office, click on Support, click on Customer Care.  Remember, YOU are the customer we care about!  Fill one out and send it off with any problem or question you may have.

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Have an event you want posted?  Send along to bizterra@gmail.com.  Cute flyers welcome!

Share the Health,

NectrHugz
Barb






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